HarrisQuest

Tracking for the next era of streaming

Netflix sits alone at the top of streaming. No one else is close.​ Let's review what the data is telling us.

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Proven insights for Netflix

Netflix didn't just build a streaming platform. It built one of the most trusted entertainment brands in the world.

But trust is a ceiling, not a guarantee. Disney+, Hulu, and Spotify are all investing in the metrics that drive loyalty and pricing power – the same metrics where Netflix currently leads.

The strategic question isn't whether Netflix is ahead. It's whether you can see the signals that tell you how long that lead holds. We can show you where competitors are quietly gaining ground before it shows up in the numbers.

  • Netflix is the only streaming brand in Tier 1 – Disney+, Hulu, and Spotify all sit below the Ethics gate
  • Your political brand profile is the most stable of any entertainment brand we track – liberal vs. conservative scores differ by just 0.4 points
  • That stability contains a hidden constraint signal that only becomes visible at the segment level

Netflix is operating from an incredible position of strength: ​

Cultural relevance and institutional trust are as close as it gets. ​​

Maintaining this is critical as ad revenue doubles.

Netflix Trust score: 75.9

Ethics and trust scores can protect your pricing power or quietly eroding it. Netflix has a high trust score, above the Tier 1 threshold.​

Netflix ethics score: 73.2

Ethics scores set the ceiling. Gates Tier 1. Netflix is above the 71 point gate by 2.2 points overall. Liberal cohort is 71.7 - watch closely.

Netlfix relevance score: 78.5

High cultural relance score showing that cultural momentum is real. Exposure gap of +2.6 meaning Netflix is not outrunning instituitional credibility.

Tailored to support Netflix

Global reach, custom metrics, and a partner to support Netflix's growth.

Global tracking

Undersand Netflix market by market. In real time. Daily measurement shows where Netflix is gaining momentum, where it’s slowing, and how each region behaves differently. Identify where Netflix is winning. Spot where it needs to adjust before performance shifts.

Brand health

Track how audiences perceive Netflix across visibility, quality, emotional connection, and conversion. Pinpoint what's pulling audiences in, and what's limiting growth.

Reputation

Measure the strength behind Netflix’s growth. Track trust, cultural relevance, ethics, and brand perception to understand how stable Netflix’s growth really is. Know where Netflix is resilient, and where it’s exposed.

Exclusive questions

Track what matters specifically to Netflix. Build custom questions around Netflix content, pricing models, and audience strategy. Measure reactions to what Netflix is doing now, not just the category overall.

Report builder

Give Netflix teams answers they can use immediately. Create simple, repeatable views tailored to Netflix’s teams and across your global footprint. Every login delivers refreshed insights for more streamlined discussion and decision-making around your insights.

Competitive tracking

Compare Netflix against key competitors across brand and reputation metrics. Understand where Netflix is leading, and where others are gaining ground.

What Morning Consult and YouGov can't match

Brand health and reputation tracking in one platform gives Netflix a strategic lense our competitors don't offer. Connect marketing signals to pricing power, expansion latitude, and recovery speed. With Quest you also get:

Custom questions: Track the metrics that matter to Netflix specifically, not just the standard set every competitor sees, too.
Respondent-level data via SFTP: SFTP delivery of de-identified respondent-level datasets. Full data dictionary included. API feed available for BI/data science integration. Pairs with SFTP for full pipeline.
Unlimited seats: The whole Netflix research organization gets access, with no seat cap, including agency partners.

Built for the questions Netflix is already asking

Global reach, custom metrics, and a partner – not just a platform

24-country coverage, built to scale   
Our focus is the markets that drive Netflix's actual decisions – not the broadest possible footprint for its own sake.
Metric coverage that adapts to you  
You get the standard competitive view plus the Netflix-specific layer no syndicated tracker can offer out of the box.
An insights partner, not a data vendor  
Monthly briefings, rapid-turn support, and working sessions mean you're never left to make sense of the data alone.

See what 
we’re all about.

In our customers’ words: real results that move brands forward.